Privacy Policy
This Privacy Policy applies to the website www.ashwithaenergyservices.com and the services operated by Ashwitha Energy Services Private Limited.
This Policy explains how the Company collects, uses, stores, and shares personal information provided by users while accessing or using the Website. The Company ensures that all data practices comply with applicable laws, rules, and regulations governing data protection and privacy.
1. Information We Collect
1.1 Personal Information
We may collect personal details that can identify you, including but not limited to:
- Name, gender
- Business name and address
- Email address
- Phone number
- Date of birth / incorporation date
- Identity proof details
- Device ID and related identifiers
This information is collected when you voluntarily provide it through the Website.
It may also include details of third parties shared during service delivery. Additionally, we may collect recurring location data where required.
1.2 Anonymous Data
We may collect non-personal data that does not directly identify you. This may include:
- Device identifiers
- VPN details
- Wi-Fi and connectivity information
Such data may be used to create user profiles and improve service experience.
1.3 Usage Information
When you use our Website or Services, we may automatically collect information such as:
- IP address and device details
- Browser type, language, and settings
- Date and time of access
- Pages visited and actions taken
- Search queries and clicks
- Mobile network and platform information
This data is generally linked to a device identifier and not directly to personal identity.
1.4 Cookies
We use cookies and similar technologies to:
- Enhance user experience
- Reduce repeated logins
- Improve Website performance
You can choose to disable cookies through your browser settings.
2. How We Use Your Information
The Company may use collected information for the following purposes:
- To provide and improve Services
- To verify software and manage updates
- To conduct surveys and gather feedback
- To maintain service quality and analytics
- To send notifications, updates, and alerts
- To provide customer support
- To maintain records and backups
- To inform you about new or updated services
- To resolve disputes and troubleshoot issues
3. Sharing of Information
We may share your information under the following circumstances:
- With affiliates and partners for service delivery, fraud prevention, and operational support
- With legal authorities, if required by law or legal process
- During business transfers such as mergers or acquisitions
The Company does not sell or rent your Personal Information to third parties without your consent, except as stated in this Policy or required by law.
4. Security of Information
4.1 Protection Measures
We implement reasonable security measures including:
- Secure servers and firewalls
- Access control systems
- Encryption and authentication protocols
4.2 Limitations
While we strive to protect your data, absolute security cannot be guaranteed. Systems may be vulnerable to unforeseen risks such as cyberattacks.
4.3 User Responsibility
By using the Website, you acknowledge that:
- Information is shared at your own risk
- The Company is not responsible for misuse by third parties
4.4 Data Integrity
We cannot guarantee that data will always remain intact or free from loss, but we take all reasonable steps to safeguard it.
5. User Obligations
As a user, you agree to:
- Provide accurate and genuine information
- Maintain confidentiality of login credentials
- Respect intellectual property rights
- Avoid uploading harmful, offensive, or unlawful content
Failure to comply may result in suspension or termination of access.
6. International Data Transfers
Your information may be transferred to and processed in locations outside your jurisdiction. By using our Services, you consent to such transfers, even if data protection laws differ in those regions.
7. Governing Law
This Policy and your use of the Website are governed by the laws of India, and any disputes shall fall under the jurisdiction of Indian courts.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on the Website, and users are encouraged to review it periodically.
9. Advertisements
We may partner with third-party advertisers who may use information about your website visits to show relevant advertisements.
10. Contact Us
For any questions, concerns, or grievances regarding this Privacy Policy, please contact: